Application Desk
Global online support for OEM, MRO and plant engineering teams. Requests are routed by product family, urgency and whether a frame or VFD review is needed.
Contact
Reach the motor selection desk
Send the application context first, and the reply can be much more useful than a generic price request. If you are replacing an installed motor, attach the nameplate data in the message field and describe what the motor drives. If this is an OEM project, include annual quantity, preferred voltage and any documentation package required by your engineering team.
+1 800 PT GEAR
[email protected]. Include HP, rpm, voltage, frame and enclosure in the first message whenever those details are available.
Mon-Fri
Stock items: 4 business hours. OEM RFQs: 5 business days. Plant-down spares are flagged for same-day callback when the application notes are complete.
Guided RFQ
Include these details for the cleanest answer
- HP, rpm, voltage and phase
- NEMA frame, enclosure and mounting
- VFD use, cable length and duty cycle
- Environment: washdown, dust, vibration or ambient heat
- Quantity, target ship date and whether alternates are acceptable
- Existing motor symptoms such as bearing noise, overheating or repeated overload trips
Clear context prevents overquoting and underquoting. A 7.5 HP motor on a clean fan, a 7.5 HP motor on a wet conveyor and a 7.5 HP motor on a severe-duty process pump can require different enclosure, bearing and documentation choices. If you are unsure about the frame, send the bolt pattern, shaft diameter and a photo of the mounting base. If a drive is used, note cable length, carrier frequency if known and whether the motor runs below base speed for long periods. These details help the response stay practical instead of becoming a generic catalog suggestion. For repeat OEM builds, tell us whether you need a preferred motor plus approved alternates, because that changes how we document the recommendation.